Privacy Statement
HPSOL is committed to protecting your privacy and providing you with web products and services that allow for a secure online experience. This privacy statement applies to this website, and by using this website, you consent to the data practices described in this statement.
Collecting your personal information
We may ask and store your personally identifiable information, such as your email address, name, home or work address, or telephone number. We may also collect anonymous demographic information that is not unique to you, such as your postcode, age, gender, and favourites. There is also information about your computer hardware and software that may automatically be collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website. We may monitor and record your communications and interactions with us, including telephone, email and online, for purposes including security, record-keeping and training.
Use and disclosure of your personal information
We collect and use your information to: (a) operate this website; (b) deliver the products and services you request; (c) process, or have processed, in connection with your purchases, payments and refunds; (d) communicate with you; (e) deal with your enquiries and complaints; (f) inform you of other products or services available from us and our affiliates; (g) contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered; and (h) undertake planning, reporting, research, product development, policy development and statistical analysis in connection with this website, transport, transport services and transport infrastructure. We do not sell, rent or lease our customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party.
Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to HPSOL. employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Further information
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).